3 Parfums Prada Paradoxe, Black Opium Yves Saint Laurent, Libre (Eau de Parfum)
3 Parfums Prada Paradoxe, Black Opium Yves Saint Laurent, Libre (Eau de Parfum)
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3 Parfums Prada Paradoxe, Black Opium Yves Saint Laurent, Libre (Eau de Parfum)
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Frequently Asked Questions
1. Can I try the perfume before buying it?
1. Can I try the perfume before buying it?
Unfortunately, it’s not possible to try the perfume before purchase. However, we provide detailed descriptions with the top, heart, and base notes of each fragrance. Many of our customers find our descriptions very accurate, which helps them select the perfect scent. Additionally, we offer an easy return policy if the perfume doesn’t meet your expectations.
2. Are the perfumes authentic?
2. Are the perfumes authentic?
Yes, we guarantee 100% authenticity for all our perfumes. We work exclusively with authorized distributors and renowned brands, so you can be confident that you’re purchasing an original, high-quality product.
3. What is the delivery area of the store?
3. What is the delivery area of the store?
We deliver all over the world, ensuring that our products arrive quickly and safely in any country. No matter where you are, our store is ready to meet your needs with efficient and reliable shipping.
4. How can I be sure that the perfume is in stock?
4. How can I be sure that the perfume is in stock?
If you were able to complete your purchase, it means you've secured your product. We update our stock in real time, so if the perfume is available on the site and your order is confirmed, it means the product is in stock and ready to be shipped.
5. How does delivery work?
5. How does delivery work?
We offer fast delivery with an average delay of 3 to 5 working days after dispatch. All our shipments come with a tracking code so you can follow the progress of your delivery in real time. We are committed to delivering quickly and safely.
6. What should I do if the perfume doesn't suit me after I've received it?
6. What should I do if the perfume doesn't suit me after I've received it?
We understand that choosing a fragrance is a personal choice. If you are not satisfied with your purchase, we have a simple return policy. You can return the product within 10 days and choose another fragrance or request a refund.
7. Why should I buy a perfume online rather than in a store?
7. Why should I buy a perfume online rather than in a store?
Buying perfume online offers several advantages, such as access to a wide selection of fragrances and exclusive offers not available in stores. What's more, you can read other customers' reviews to help you make the right choice.
8. Are perfumes competitively priced?
8. Are perfumes competitively priced?
Yes, our prices are competitive and we regularly offer special promotions. Our aim is to offer you the best value for money with high-quality, authentic fragrances.
9. What kind of customer service does the store offer?
9. What kind of customer service does the store offer?
We are committed to providing the best experience for our customers. Our customer service team is available to answer all your questions before, during and after your purchase. You can contact us via our helpdesk for quick and efficient assistance.
10. What methods of payment are accepted by Riviera Perfumery?
10. What methods of payment are accepted by Riviera Perfumery?
- Visa
- Mastercard
- American Express
- Maestro
- Cartes Bancaires (France)
- Bancontact (Belgique)
- SOFORT (Allemagne, Autriche)
- Giropay (Allemagne)
- eps (Autriche)
- iDEAL (Pays-Bas)
- Apple Pay
- Google Pay
- Shop Pay
- Klarna (paiement en plusieurs fois dans certains pays)